Privacy Policy – Zaimah
Last updated: August 23, 2026
Zaimah ("we", "us", "our") operates this website (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Site.
1. Information We Collect
When you visit the Site, browse products, or place an order, we may collect the following information:
- Personal details: name, email address, phone number, billing and shipping address
- Order information: products purchased, order value, payment method used
- Payment information: processed securely through our third-party payment gateway (Razorpay); we do not store your card, UPI, or bank details on our servers
- Device and usage information: IP address, browser type, pages visited, time spent on Site (collected automatically)
- Communication data: messages you send us via email, contact forms, or social media (Instagram/Facebook)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment, shipping, and returns
- Communicate with you about your order status, confirmations, and support queries
- Improve our Site, products, and customer experience
- Send promotional offers, new collection updates, or newsletters (only if you have opted in)
- Prevent fraud and ensure the security of transactions
- Comply with legal and tax obligations under Indian law
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Payment processors (Razorpay) to complete transactions
- Shipping and logistics partners to deliver your orders
- Service providers who help us operate the Site (e.g., hosting, analytics)
- Government or legal authorities, if required by law
4. Cookies
Our Site uses cookies to enhance your browsing experience, remember your cart items, and understand how visitors use our Site. You can disable cookies through your browser settings, though this may affect certain Site features.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal/order-related obligations)
- Opt out of marketing emails at any time by clicking "unsubscribe" or contacting us directly
7. Third-Party Links
Our Site may contain links to third-party websites (such as our social media pages). We are not responsible for the privacy practices of these external sites.
8. Children's Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Zaimah
Email: [zaimahclothsonline@gmail.com]
Instagram/Facebook https://www.instagram.com/zaimah_by_zainab/?hl=en]